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ABOUT JCT600 BRADFORD.

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WHAT A DIFFERENCE A DAY MAKES.

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Meet the team.

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Chris Franklin

Chris Franklin

Head of Business
  • Years at the dealership 1
  • Years in the industry 25
  • Department General
  • Hobbies Wolves FC and Motorsport

Lynsey Kirkham

General Sales Manager
  • Years at the dealership 1
  • Years in the industry 11
  • Department Sales
  • Hobbies Gym and Running

Richard Duckmanton

Used Car Sales Manager
  • Years at the dealership 2
  • Years in the industry 12
  • Department Sales
  • Hobbies Martial Arts

Scott Fairhead

Service Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Service
  • Hobbies Family

Paul Smith

Corporate Sales Manager
  • Years at the dealership 20
  • Years in the industry 35
  • Department Corporate
  • Hobbies All Sports

Rob Laverick

Parts Manager
  • Years at the dealership 1
  • Years in the industry 25
  • Department Parts
  • Hobbies Motorbikes

Daniel Moran

Showroom Manager
  • Years at the dealership 5
  • Years in the industry 14
  • Department Sales
  • Hobbies Man United FC

Alun Williams

New Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales
  • Hobbies Motorbikes and Extreme Ironing

Beata Khennas

New Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales
  • Hobbies Cuddles

Rick Notey

New Car Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies Eating

Rickie Holden

Approved Used Car Sales Executive
  • Years at the dealership 10
  • Years in the industry 15
  • Department Sales
  • Hobbies Scuba Diving

Scott Ward

Approved Used Car Sales Executive
  • Years at the dealership 2
  • Years in the industry 5
  • Department Sales
  • Hobbies Dying his hair

Tony Mitchell

Approved Used Car Sales Executive
  • Years at the dealership 6
  • Years in the industry 20
  • Department Sales
  • Hobbies Travel and Knitting

Mikey Kinghorn

Approved Used Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Photobombing

Jack Vanston

Product Genius
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Smiling

Ash Shahzad

Product Genius
  • Years at the dealership 5
  • Years in the industry 5
  • Department Sales
  • Hobbies Protein

David Hannam

Workshop Manager
  • Years at the dealership 14
  • Years in the industry 14
  • Department Service
  • Hobbies Walking his dog

Will Roffe

Service Advisor
  • Years at the dealership 1
  • Years in the industry 5
  • Department Service
  • Hobbies Family

Wendy Edmondson

Service Advisor
  • Years at the dealership 5
  • Years in the industry 5
  • Department Sales
  • Hobbies Grandchildren

Mo Yousaf

New Car Sales Executive
  • Years at the dealership 2
  • Years in the industry 10
  • Department Sales
  • Hobbies Chilling with Ernie

Mike Marsden

Warranty Supervisor
  • Years at the dealership 10
  • Years in the industry 15
  • Department Service

Chelsea Dufton

Showroom Host
  • Department Customer Service

Lauren Wood

Showroom Host
  • Department Customer Service

Jo Marron

Sales Adminstrator

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Requirements captured in full, in a time that best worked for myself, great service that supports the brand well.

Service

All services completed promptly And courtesy car provided to fulfil my needs

Service

The works which were carried out were on time and after a clean the car looked the business

Service

Provided taxi each way.

Service

You asked for brakes to be changed immediately as they were rubbing. My local garage checked and said this was not the case. £180 unnessary work was quoted.

Service

Car wasn’t cleaned right.Tyres are very expensive

Service

yes

Service

Everything completed on time and findings explained

Service

Very well looked after

Service

For the last three to four years I have been getting (CHANGE BATTERY) on the check control. There is nothing wrong, the car has been stood in the garage for three months and the engine started on one push. After the service i am still seeing this

Service

No issues and prompt service

Service

Quick check in, nice level of courtesy car & having the car valeted is always a nice touch

Service

Very attentive.

Service

The satnav update took longer than expected. No courtesy car had been offered. I have already responded to JCT about this, and they are going to rectify this and make amends at my full service in August.

Service

kept to times and kept me informed

Service

Norman redeemed the situation otherwise I would not use garage again

Service

quality of their service

Service

My car was taken in with 2 issues. Only 1 was resolved. The 2nd matter wasn't investigated. Service advisor Norman mistakenly believed I wasn't prepared to pay for new wipers. Replacement blades fitted, but they are still squeaking and not clearing

Service

Extremely pleasant service from start to finish.

Service

Good experience, nice showrooms

Service

Called JCT600 due to leaking tyre valve, asked beforehand if repair would be covered by warranty and Jct600 confirmed repair would be covered by warranty. Took the car in, jct600 confirmed leak tyre Valve but refused to repair fault under warranty

Service

mainly due to servicing costs are very high for basic work

Service

My car was fixed on its first visit

Service

I am a Motability customer and not very well. I had an absolute nightmare getting my car booked in for a standard service and getting a courtesy car. My issues only got resolved after speaking to Chris Franklin, Head Of Business.

Service

My last service / repair experience was OK, i would recommend that when a service / repair is complete, the service person takes you through the work completed and why when paying / collecting the vehicle.

Service

Great customer service

Service

everything was fine

Service

Excellent experience and well looked after by service representative Porsche Abbott. She talked me through the process and was considerate of my time constraints. Car was ready ahead of time!

Service

Garage & services contacted easily.Polite professional staff. Feel confident in the service that I’ve been offered in the past and present

Service

Could not fault them

Service

Took longer than anticipated but no big deal

Service

Efficient and helpful communications

Service

Problem fixed. No costs incurred as within warranty

Service

The service staff were very friendly and sorted the issue with my car very quickly. I was impressed when a taxi was arranged to drop me off at work after dropping my car off.

Service

Because I got very good service from the service manager.

Service

good quality

Service

Reception and service staff are all exceptionally courteous, friendly and helpful

Service

Same as my answer to question 1

Service

Very efficient service and great communication.

Service

Good experience

Service

The Service Manager Mike Edson was fantastic, called me several times to keep me informed of what was happening and arranged my collection from York train station to collect my car. Excellent customer service.

Service

Staff were efficient and helpful.

Service

The service team were helpful, accommodating and a pleasure to deal with.

Service

Kept me informed

Service

Fast, professional and exceptional service

Service

As above

Service

I had to make a last min change and you were very accomodating

Service

Service and people

Service

Jack & Peter kept us up to date every step of the way and ensured we were very satisfied

Sales

Nice people with obvious in depth knowledge of the product.

Sales

Absolutely amazing staff kept us updated on everything. Really couldn't of asked for more. Massive thanks to who was involved and I'd love it if they were personally thanked by your team. Thank you

Sales

Sales worked very hard to provide what we wanted at a price we could justify and provided me with the car at very short notice during bad weather

Sales

I was kept up to date throughout and any issues were managed and resolved quickly.

Sales

Very smooth process from start to finish. One minor issue with the deliver spec (I had ordered de-badged but it came with the badge affixed) was sorted with no fuss. That car was also dirty when I arrived, Ash spotted this and immediately fixed it