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ABOUT JCT600 BRADFORD.

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Meet the team.

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Chris Franklin

Chris Franklin

Head of Business
  • Years at the dealership 1
  • Years in the industry 25
  • Department General
  • Hobbies Wolves FC and Motorsport

Lynsey Kirkham

General Sales Manager
  • Years at the dealership 1
  • Years in the industry 11
  • Department Sales
  • Hobbies Gym and Running

Richard Duckmanton

Used Car Sales Manager
  • Years at the dealership 2
  • Years in the industry 12
  • Department Sales
  • Hobbies Martial Arts

Scott Fairhead

Service Manager
  • Years at the dealership 1
  • Years in the industry 12
  • Department Service
  • Hobbies Family

Paul Smith

Corporate Sales Manager
  • Years at the dealership 20
  • Years in the industry 35
  • Department Corporate
  • Hobbies All Sports

Rob Laverick

Parts Manager
  • Years at the dealership 1
  • Years in the industry 25
  • Department Parts
  • Hobbies Motorbikes

Daniel Moran

Showroom Manager
  • Years at the dealership 5
  • Years in the industry 14
  • Department Sales
  • Hobbies Man United FC

Alun Williams

New Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales
  • Hobbies Motorbikes and Extreme Ironing

Beata Khennas

New Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales
  • Hobbies Cuddles

Rick Notey

New Car Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies Eating

Rickie Holden

Approved Used Car Sales Executive
  • Years at the dealership 10
  • Years in the industry 15
  • Department Sales
  • Hobbies Scuba Diving

Scott Ward

Approved Used Car Sales Executive
  • Years at the dealership 2
  • Years in the industry 5
  • Department Sales
  • Hobbies Dying his hair

Tony Mitchell

Approved Used Car Sales Executive
  • Years at the dealership 6
  • Years in the industry 20
  • Department Sales
  • Hobbies Travel and Knitting

Mikey Kinghorn

Approved Used Car Sales Executive
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Photobombing

Jack Vanston

Product Genius
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Smiling

Ash Shahzad

Product Genius
  • Years at the dealership 5
  • Years in the industry 5
  • Department Sales
  • Hobbies Protein

David Hannam

Workshop Manager
  • Years at the dealership 14
  • Years in the industry 14
  • Department Service
  • Hobbies Walking his dog

Will Roffe

Service Advisor
  • Years at the dealership 1
  • Years in the industry 5
  • Department Service
  • Hobbies Family

Wendy Edmondson

Service Advisor
  • Years at the dealership 5
  • Years in the industry 5
  • Department Sales
  • Hobbies Grandchildren

Mo Yousaf

New Car Sales Executive
  • Years at the dealership 2
  • Years in the industry 10
  • Department Sales
  • Hobbies Chilling with Ernie

Mike Marsden

Warranty Supervisor
  • Years at the dealership 10
  • Years in the industry 15
  • Department Service

Chelsea Dufton

Showroom Host
  • Department Customer Service

Lauren Wood

Showroom Host
  • Department Customer Service

Jo Marron

Sales Adminstrator

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Could not be more professional

Service

Very easy to book car in. Was given the date I wanted. Car was collected and brought back the same day. All nice and clean. Was kept informed of what they had done.

Service

When your car is booked in, waiting in the waiting room for any length of time specifically when you've identified you'll be there at a certain time is frustrating. Ideally, you want to be in and out.

Service

Helpful staff and efficient service

Service

The service was excellent.I particularly liked the video that was sent to me.All very professional and customer friendly.

Service

Staff were extremely helpful. Especially Scott and Porsche who always offer a service with a smile and make it a joy to visit JCT600.

Service

An MOT was carried out correctly and I was happy with this but my car is still showing a warning light. I called the servicing team back and I believe her name was Porscha to find out the reason why. It was a faulty sensor. Still not in touch.

Service

Professional

Service

Easy to book in at short notice

Service

Staff very friendly & informative. Please pass on my regards to the valeters- absolutely outstanding job

Service

Courteous and professional team that delivered on there promises

Service

Excellent service!

Service

JCT600 in Bradford are an excellent garage

Service

After the service I changed my wheels to put my winter tyres on. On talking the old tyres off I noticed uneven tyre wear on the front. Took the car to Halfords. Got the tracking checked and it was found to be out. This should have been picked up.

Service

Car wasn’t cleened

Service

The clutch fault was sorted with a new clutch kit and now drives like a new car again

Service

There is room for improvement at JCT600. Generally slow to answer the phone and take a bit too long to call back.

Service

No courtesy car ready despite being booked, also insurance cost higher than one quoted when booking. Informed software update carried out, but no changes to version evident. Still waiting for replacement part.

Service

Porsche at the service desk was very helpful

Service

Liked the whole experience; booking, reminder call, greeting, quality

Service

Switched to winter wheels/tyres and car valeted while I waited.

Service

Even though my BMW car’s problems had not been fully resolved the way they handled me as a customer was second to non. Norman who is dealing with me is a true professional at his job.

Service

As i had called in prior to work been carried out and paid in full .

Service

The experience was pleasant and employees Wendy who organised the service and MOT and Andrew who collected the car were excellent . The only criticism is the price of the service

Service

Good service

Service

Task completed as promised.

Service

Really impressed with the service agent who dealt with me. He ensured I received an automatic courtecy car as requested and ensured I was kept up to date with progress of repair to my car.

Service

Attentive staff, good contact, car cleaned.

Service

The car needed wheel balancing according to service department, but did not do it.

Service

My service book was not updated (still isn't) - this seems to have been forgotten. All past years the service book has been updated after each full service

Service

I took my car for its MOT and decided to wait.The car passed the MOT but I was advised that it would need new rear brake pads in the near future. I was offered the opportunity to have the work carried out within an hour which I accepted.

Service

Because your Healthcare is very good and spots any faults and the video upload helps a lot

Service

All good no problems all went to plan

Service

Everything ran smoothly

Service

Job completed on time with no problems.

Service

They went the extra mile, picking up and dropping off my car from work, and valeting it

Service

Service and feedback to me were excellent

Service

purchased what i need quickly and simply

Service

Explanation given in box above, but in short:Symptom of fault has been fixed, but root cause has not been addressed or corrected, and no real explanation has been given.

Service

Good

Service

The staff was great only thing that let it down was paying for a courtesy car when my vehicle went back in for warranty work very disappointed

Service

Helen keep me up to date with my vehicle progress

Service

Would have been 5 stars if it wasn’t for needing to leave the car for a brake fluid change that wasn’t needed.

Service

When booking in, I was advised the car needed an "inspection service" as well as the "large" oil service. It all seemed a bit vague but I agreed. It's a shame the blown front side light bulb was not identified in the "inspection service".

Service

Attentive staff. Quality and professional workmanship. Great experience.

Service

I think when you get a flat tyre you shouldn’t wait 2 day to get it fix

Service

As above the service provided was seamless, well informed and to the timescales advised.

Service

Explained the hold up down to bmw rather than jct

Service

Overall experience was quite satisfactory as I have been facing few issues with ignition coils in past. Hopefully, re-manufactured ignition coils are the answer. Timing chain diagnostic kit is the great addition as my vehicle already done 56k.

Service

Very professional

Service

Kept informed throughout the process.

Service

Very smooth and efficient process

Service

Nice coffee, and car returned on time and clean

Service

For the reasons given above

Service

It would have been good to have taken less time.

Service

brilliant service team very very efficient

Service

Excellent company to deal with, incredibly passionate and attentive

Service

Basic service, overpriced the car was washed but didnt look to have a good vacuum inside quite disappointing

Service

Generally my experience with JCT600 was one of being very satisfied. They picked my car up from my home address and returned it when finished.

Service

Because I was completely satisfied with the service provided and would recommend JCT600 to anyone.

Service

Everything was explained about what was being done to the car

Service

Attentive and professional

Service

Missed changing a parking light bulb even though it was showing on the dash warning

Service

JCT 600 Always do what they say they will do and advise you if otherwise. I would particularly like to mention Helen Martin (service advisor) and drivers Paul and Richard who collect and redeliver our cars and treat us and the cars with respect.

Service

I'd travelled some distance to collect, the car was ready and waiting and everything dealt with swiftly

Sales

+ I didn’t appreciate being lied to about the rubber mats the last two vehicles have been from VW what ever was agreed on in the original purchase date was supplied as agreed. Will someone please get back in touch regarding this please Regards John B

Sales

The car was prepared to a high standard, the salesman Rickie Holden had prepared the paperwork in order and was a fluid process from start to finish.

Sales

good

Sales

I cannot give Beata enough praise. Extremely professional! Always there, she regularly kept me updated during the process, answered all my questions and was thoroughly fantastic.

Sales

Well looked after at every stage

Sales

Knowledgeable sales team zero pressure and professional approach to the complete transaction

Sales

It’s quite a daunting task buying a new vehicle, the Bradford team were very friendly and accommodating.

Sales

Original car and deal that I cleared all checks and signed the documentation and paid a deposit on the Saturday was subsequently retracted on Monday because in that timeframe the pre-registered car was a couple of days to old for the pcp

Sales

Scott Ward at JCT600 was extremely good to deal with. He was always on time for appointments and on delivery day.

Sales

Whole process was made very easy

Sales

Very good experience

Sales

Rick Note has dealt with me on 3 purchases now and is a pleasure to do business with. Totally understands my needs and always delivers to what he promises and to my expectations

Sales

well organised, friendly, collected us from train station. 5/5

Sales

BMW JCT600 (BRADFORD) was the only dealer that was able to find me a vehicle to my spec where as all others failed.

Sales

Purchase was good. The delivery day paperwork was drawn out. Also considering this was a high value purchase for my wife a gift such as flowers has previously been the norm.

Sales

Everything from the minute we walked in to leaving was of the highest service even had a phone call the day after to make sure everything was ok

Sales

the sales lady- Beata Khennas was very enthusiastic and always smiling.

Sales

Everything in place as expected.

Sales

as per my previous comments I was dissatisfied with the whole experience. The sales assistants were friendly and helpful when I was in the dealership, however I feel ill advised and should not have to constantly follow up my own enquiry.