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Reasoning behind the repair not totally logical
Friendly and helpful and efficient
Professional and customer service focused...
Really helpful fitting the brake pad replacement in at short notice...but theyve been squeaking ever since
completed on time.staff easy to deal with.
As above, a problem occurred after a service but I was in France. Reported it to Bradford and on return action had already been taken to recompense me for faults in work in France
From start to finish I could not fault them
Always good service from the BMW team here.
No issues car was in for service and was kept up to date by phone
Work done to my satisfaction and car came back clean
Norman couldnt have been more helpful
Service was completed in a good time while I waited and I received a See it now video during this wait from the technician doing a safety check, which highlighted an issue with my car.
Mot and camera quickly done car cleaned inside and out left spotless
Helpful staff at JCT Bradford
I have had to make 4 visits to BMW in the space of 1 week, incomplete work, poor checks and then work not been done. Its been almost 2 weeks since service and re-reporting an issue and still waiting a call back
I was happy with my service only one thing that was disappointing I should have been booked in for the isofix recall but it was never booked in with the body shop which was promised I could have my service and the isofix sorted at the same time.
As above. Receptionist was really helpful also service manager and who looked after my car payment etc cant remember his name
From reception to service staff, everyone I've dealt with have been polite and capable. They have done what they have said, on time every time.
The part was installed on time and I have not had to return or question any part of the process
I have been completely satisfied with the purchase and especially with the delivery of the car and thank you to Beata again for making it a day to remember and for making us feel very special indeed.
Friendly,excellent customer service
Andrew Harrison took great care to explain everything involved in the sale...Very satisfied
Peter and Ash were excellent
Very helpful in every way