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Everything was simple and clear.
Excellent personal service
Was not informed when car was ready had to call to find out when I could pick car
Great service, car was organised quickly and I had to do very little as the customer I was fully looked after
Polite team member dealt with me upon arrival. Courtesy car was ready in a clean and tidy condition. Feedback of health check carried out was received via SMS and e mail. Collection was smooth and again the team member who dealt with me was friendly
Went beyond expectations and felt like I was treated well.
As above professional service and extremely helpful.
Efficient, timely and provided courtesy car
Excellent service very helpful
Its a long way to come - an hour each way and two hours at your service centre. I reported other errors no time to check these - book another appointment all very polite and completely impractical for me.
Courteous and helpful
JTC bmw, friendly staff, car was serviced in the exact time jtc said it would be. The car was washed & valeted. Even though I have to travel 85mls to this dealer I will continue to use their excellent service. Highly recommend.
Efficient and friendly service
Informed me of a service pack I didnt know I had on my car and saved me money on my service. Showroom in excellent condition and very welcoming.
Exactly what I was looking for.
I had a video clip sent to me to explain the problems about my car
Friendly and helpful and efficient
Reasoning behind the repair not totally logical
Professional and customer service focused...
Really helpful fitting the brake pad replacement in at short notice...but theyve been squeaking ever since
completed on time.staff easy to deal with.
Excellent sales team, clear communication, worked hard to locate vehicle and put together a competitive deal.