The service could not be completed in the same day because the required spare parts were not in stock

Did everything that was required

It was ok nothing special

Best experience I've ever had buying a car!

Everything was just as expected. No issues at all.

Good welcome on arrival, made us feel relaxed. No pressure to purchase

Accommodated some late changes without a fuss

We are looked after well.

Quick and satisfying resolution.

A 100% no problems experience. Special mention for Jonade Shah for looking after me and providing help and knowledgeable advice during both my visits.

JCT 600 have been my choice for service for more than 20 years now. Overall their service levels have been very high and always lived up to my expectations. JCT 600 have always been a strong ambassador to the BMW marque in my eyes.

I expected a lot more from 1 of the biggest dealers in the world

I couldn't fault it.

Staff always friendly. Keep you informed of the status of your car at regular intervals.

JCT600 BMW Bradford did exactly what they said they would do and then some. Scott Fairhead the Service Manager is an asset to JCT600 and BMW UK.

Call to arrange, picked up from work and dropped off. Just what I wanted. Video highlighting state of vehicle is a good touch.

Nice and friendly staff

Having just set off for our holidays we were very grateful to be able to drive in and receive attention and support to rectify the problem and get us mobile again. Staff were helpful and accommodating, showroom was warm, refreshments available.

Good customer service with JCT600

I had a fantastic experience at JCT600. The staff were extremely helpful, nothing was to much trouble. I will definitely be going there again.

Sadly, there was no loan car available on the day, so I took advantage of the "Pick-up / Drop-Off" service; ideal for people who need to be at home (or some other single location) but not for those who may need to be on the move throughout the day.

Very easy to deal with

See above.

Did well to fit me in at short notice which was good but then left me waiting around a long time when collecting the car

I 'deducted' a star because when I requested an appointment via internet originally, the email that came back was a generic 'your car is booked for an appointment' but lacked precise details as to when and what was to happen next. Was a bit confusing

on a end of warranty check I was given the results for a vehicle clearly not mine, rectified after a further time delay. Pity the poor soul who thought their car had no issues leaving the dealership

Delivered what was promised

Everything was effortless from start to finish and was informed of all progress along the way. Car was even washed and clean prior to its return

no problems

The car went in for a full day to have a number of interior 'rattles ' silenced however, the car has had to be re-booked for a much deeper investigation as only 1 of the rattles has been fixed.

Car service okay - identified issues with fuel tank release and did not change wheels as previously agreed

Loved being able to check out the other cars for sale on site. Entertainment area was a little limited - no newspapers, games console out of order. Only snacks available were malted milk biscuits, drinks machine terribly dusty. Car nicely washed.

I recieved a video with proof of the things that need changing on my car. This helps build trust.

repair. There was no offer from yourselves to look to repair the tyre. This left me feeling like BMW were simply trying to make money out of me. This is further backed up by the fact I had the tyre checked at a local firm only to be told it was not..

The work was carried out as advised.

Everything I asked for.

Reminded me of service, car was ready at agreed time and washed and cleaned

Friendly and helpful staff