It did what it said on the tin - I wanted a first service within a time schedule and that is exactly what I got!

So simple, driver arrived at the arranged time and returned my car when the service was completed. No problems at all.

Nothing really could have been better

Fault Was Found And Addressed. Also inside And Outside Of Car cleaned

Always courteous and provide updates when car has been in for service or recalls.

Excellent communication and very customer-focussed.

Could not recreate problem with handbrake despite being told it only happended first drive of the day in the morning. Didn't even bother to investgiate squeeking brakes (asked me which one it was, to which i replied that I had no clue!!).

The service itself went fine and we are happy with the courtesy shown to us there on the day

Lots of respect and very good service.

All the work was carried out in the given time

Car was picked up and returned clean and serviced

Happy with everything.

Great service throughout

Very happy with Porsche Abbott very helpful

Service is second to none, and always has been. I can't believe they have lost their BMW franchise. My last 5 cars have been new BMWs. Not sure now what my next one will be.

No problems were encountered.

I thought it took too long

Completely satisfied!

Had an issue calling me a taxi when I dropped off car Told me no issues with car , then rang back to say there was a problem but couldn’t say what Couldn’t locate keys on collection Car was unlocked on collection Half empty coffee cup left in ca

Staff are always very courteous and communicate clearly.

When things changed the staff did their best to accommodate me

Prompt, professional and good communication. Can't comment on the quality of work as I wasn't present and am not technically competent

It was an oil service that’s all I can say. The staff that I dealt with were friendly

Tariq was very helpful and knowledgeable

Communication is an issue. Phone rings and is dropped. Shocked at level of service

Very satisfied - always leaves a margin for you to see if there are any things that can be added to the experience

no problems

All problems sorted quickly with no fuss.

almost perfect but one or two minor points

quite expensive

Service completed within time advised and very friendly staff.

Not one problem has arisen during the time I’ve been driving a BMW. Good solid and reliable.

See above.... 2nd time fault for same issue. Couldn't be fixed on day as parts not available

Not told when car ready had to ring all time

Polite timely and friendly service with a personal touch that makes me feel like a valued customer

Looked after really well by Beata and Norman

Job done

Everything went as advised.

Condition based service due June 2018. Booked in for 31 May advising I had a service plan. Brought car for service 31 May and told it was too early for service and it could not be done. Then serviced 4 July when it was not washed or valeted.

Friendly staff, good service from start to finish.

Everything was simple and clear.

Very good

Excellent service

Great service, car was organised quickly and I had to do very little as the customer I was fully looked after

Was not informed when car was ready had to call to find out when I could pick car

Polite team member dealt with me upon arrival. Courtesy car was ready in a clean and tidy condition. Feedback of health check carried out was received via SMS and e mail. Collection was smooth and again the team member who dealt with me was friendly

Excellent personal service

Went beyond expectations and felt like I was treated well.

As above professional service and extremely helpful.

Efficient, timely and provided courtesy car

Excellent service very helpful