About Your Local BMW Retailer

OUR CUSTOMER REVIEWS

SERVICE

4.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service

56 ratings and 36 comments received in the last 90 days.

04 October 2026

Not sure how this would happen when you sent me the reminder but the centre didn't have a clue why the car was in.

01 October 2026

Great service

01 October 2026

I'm took my car for a MOT. I explained that the service light had not been reset by the same garage on my last visit. It pops up every time you turn the car on and also that the tyre inflation pops up. Please can you sort these two things as part MOT

28 September 2026

Friendly staff and all work completed.

27 September 2026

Excellent service from start to finish

23 September 2026

Excellent service

21 September 2026

All good except after the service there was a part of the underneath casing hanging down . I would have thought this would have been tucked back into the sils

20 September 2026

The feedback on the mechanical side on my vehicle was satisfying... However on the complementary car wash & especially vacuuming the footwells i was completely dissatisfied with the outcome not what you'd expect from a reputable car manufacturer...

18 September 2026

Was well communicated with before and during the visit. Very friendly and very attentive. Overall a highly pleasant experience

17 September 2026

Work carried out without problem and ready reasonably quickly

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15 September 2026

Everything done professionally

12 September 2026

I was served by Lois Benecke , from my arrival to my leaving she kept me appraised as to how things were going, and had my vehicle washed before it was handed back to, she was very professional, polite and knowledgeable, she is a credit to JCT 600.

10 September 2026

From confusion over booking reasons to no follow up call back - litterally I've tried several times ti call, just cut off,

09 September 2026

The video of the car was poor compared the normal standard I've had in the past. Previously the videos from technicians has been comprehensive, friendly and informative. This time it felt rushed and missed information. The obd port cover had been r

08 September 2026

Always receive excellent service

07 September 2026

Efficient and polite communication from all staff. Good service all round.

04 September 2026

Finally sorted my issue.

04 September 2026

Kind staff, nice waiting area with drink facilities.

24 August 2026

The service team member I liaised with (Samantha Holden) was exceptional in setting expectations and resolving issues. However I had to come in twice as DVLA went down for my appointment and my M.O.T was actually conducted by Audi

24 August 2026

Professional approach, happy from work work completed

21 August 2026

Was told brake pads and disc on rear needed replacing. Had them done week later as your price very expensive for a simple job. When came to it the pads were all over 3mm in fact double. Service was done but not reset onboard computer.

19 August 2026

Easy to drop off, staff very attentive and polite.

19 August 2026

Dealt with my query in a professional manner

11 August 2026

All good and professional with no issues at all.

03 August 2026

I was looked after by Lewis in service and she went out of her way to help me get BMW to pay for the works carried out to my car with goodwill as the warranty expired recently. Thanks.

29 July 2026

Did what they said they would in the time they said it would take

28 July 2026

Seamless and smooth experience

28 July 2026

Prompt,efficient and good communication

28 July 2026

Great Service from the JCT600 team as always, warm and welcoming with a great overall service.

23 July 2026

The team did a great job.

16 July 2026

Waited so long for the appointment at the end cancelled automatically

15 July 2026

Work completed as expected

15 July 2026

Health check and folow on from service staff

09 July 2026

A whole lot better this time. The last time I came here 3 years ago, your service was soo rubbish that I went to bmw Huddersfield and Leeds. You soo rubbish then. Especially after you merged with lotus.

09 July 2026

Excellent service from start to finish. Good communication.

09 July 2026

Good engagement with knowledgable customer advisor Video of vehicle inspection texted to my mobile Flexible pick up time at end of day

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US

Our contact details

FIND JCT600 BMW

Address

99 Sticker Lane, Bradford, Yorkshire, BD4 8RU

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:Closed

Phone

01274 263600

Map

Areas served

Bradford as well as surrounding areas including Shipley, Keighley, Pudsey and Halifax

View map

Address

99 Sticker Lane, Bradford, Yorkshire, BD4 8RU

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:30 - 13:00
Sun:Closed

Phone

01274 263610

Map

Areas served

Bradford as well as surrounding areas including Shipley, Keighley, Pudsey and Halifax

View map