OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
68 ratings and 41 comments received in the last 90 days.
30 September 2025
Just feels like jct600 staff just don't care and want to push customers out and have the box ticked off, the staff are not bothered about repeat customers and not interested in building rapport whatsoever!
28 September 2025
Recall replacement part fitted quickly
27 September 2025
Suitable time for peaple
22 September 2025
Full report
22 September 2025
Very good. Both Sam and Bianca were very helpful and informative.
22 September 2025
Friendly & knowledgeable staff.
21 September 2025
Customer service was great with friendly staff who were most helpful
20 September 2025
Agreed work completed to cost. Additional investigation was done on brake vibration but advice was to leave it for now instead of a costly full replacement of discs and pads.
18 September 2025
Very professional
05 October 2025
Didn't feel listened to and initially with little responsibility on the part of the dealer